What to do following an accident that wasn't your fault:
If your vehicle has been damaged due to someone else’s careless driving, you shouldn’t have to suffer the inconvenience or financial burden. From arranging a replacement vehicle to managing your claim—we’ve got you covered.
Here’s what we promise to do for you:
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Arrange a like-for-like replacement vehicle to keep you on the road
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No need to claim on your own insurance policy
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No excess to pay
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Complete claim management from start to finish
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Full support—we take care of you and your car
What to do following an accident that was your fault:
Accidents happen—and we understand how stressful it can be, especially when you’re at fault. That’s why Auto Prestige Repairs is here to support you every step of the way and get you back on the road without the hassle.
Here’s how we’ll help:
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Liaise directly with your insurance provider to handle the paperwork
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Offer a £50 discount on your insurance excess with our Loyalty Card
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Organise a courtesy car to keep you moving
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Book your vehicle in quickly and provide regular progress updates
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Arrange a convenient collection time when your car is ready
Non Fault Accident Aftercare
Manufacturer Approved Body Shop
If you're ever unfortunate enough to be involved in a road traffic accident, let the Auto Prestige Repairs Customer Care Team in Smethwick handle everything for you. From paperwork to courtesy vehicles and repair bookings — we take care of it all so you can focus on what matters.
Accidents can be stressful, but we’re here to make the experience as smooth and hassle-free as possible. We’ll communicate directly with insurers and third parties and keep you informed throughout the entire process.
With spacious customer parking, a welcoming reception and lounge area, and secure on-site storage for up to 80 vehicles (monitored by 24/7 CCTV), we make the repair experience smooth, secure, and stress-free. We work closely with our approved manufacturers to guarantee a flawless finish that meets or exceeds factory standards.
After a non-fault accident, your first call should be to Auto Prestige Repairs Aftercare – we’ll handle the rest.
📹 Watch Video on what to do following a non-fault accident.
